Shipment
Shipping may standard may take 7-14 business days and express may take 1-5 business days; this situation is in charge of a company external to us and its courier times are determined according to the saturation in its delivery lines; therefore, compliance with the times is the responsibility of the transport company and El Club de Beca is not responsible, El Club de Beca only hires the service requested by the client .
The shipping cost is included in the price.
Product
Yes we are responsible for defective products, within the first 3 days of receipt. as long as the product is unused.
Returns :
If the product is not what you expected, if there are returns. All you have to do is_cc75-bb19-de90-3b194-de90_cc754-de90 136bad5cf58d_go to the Contact page and send us a message explaining the reason for your return and send the product back to an address that we will provide you, but the product must be new and in perfect condition.
You will have a term of 15 days for the return to be made; After 15 days, returns are not accepted.
*** Shipping charges when you send the package back will be the responsibility of the buyer; While the shipping charges when the product is changed y returned to the buyer, are paid by us.
Changes and returns only when the product is still new, closed and in good condition.
Keep the labels, invoices, the original packaging and return the product in perfect condition. Do not mistreat the product, try it on clean surfaces and make sure you do not damage it. It is very important that you take these recommendations into account, since if the product shows signs of use or abuse, the return will not proceed and the product will be re-sent to you.
In case of requesting a refund, once the product arrives, we will contact with you to start the process.
